Who we are
Birmingham Jump Start is the 24/7 jump start and vehicle recovery service of Alliedzone Recovery Ltd, operating across Birmingham and the West Midlands. This policy explains what personal information we collect and how we use it.
What we collect
When you call or message us, we collect your phone number, your location, and details of the vehicle problem so we can send help. If you browse this website, we collect basic anonymous usage data such as pages visited. We do not collect payment card details on this website.
How we use it
We use your information to provide the service you asked for: dispatching a technician, giving you an arrival time, and contacting you about your job. We may also use it to improve our service and to meet legal obligations.
Who we share it with
We share your location and contact details with the technician assigned to your job. We do not sell your personal information to anyone, and we do not share it for marketing by third parties.
How long we keep it
We keep job records for as long as needed to run the business and meet tax and legal requirements, then delete them securely.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do any of these, call 07477 649906 and we will help.
Contact
If you have questions about this policy, call us on 07477 649906 any time.